Refund Policy:

Thank you for choosing our digital products from Online Biz Suite. We are committed to providing high-quality templates and resources to support your business needs. As our products are digital and instantly downloadable, we want to make sure you are aware of our refund policy.

Due to the nature of downloadable products, we do not offer refunds or exchanges for any purchases made on our website. Once a digital product is purchased and downloaded, it is considered delivered and cannot be returned.

We highly recommend that you carefully review the product descriptions, features, and previews available on our website before making a purchase. If you have any questions or concerns about a product, please don’t hesitate to contact our customer support team at admin@visibilitycollective.com.au, and we’ll be happy to assist you.

In the rare event that you encounter any technical issues or difficulties with our digital products, please reach out to our customer support team, and we will work diligently to resolve the matter promptly.

Your satisfaction is of utmost importance to us, and we are dedicated to providing exceptional customer service. We aim to ensure that you have a positive experience with our products and that they meet your expectations.

Thank you for understanding our refund policy for downloadable products. We appreciate your trust in Online Biz Suite, and we look forward to serving your digital product needs.

If you have any further questions or need assistance, please feel free to reach out to our customer support team.


Gail Thompson
Online Biz Suite (a brand by The Visibility Collective)